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Use the form below to open your email app with a pre-filled support request, or email us directly.
App Information
- App name: FitPulse AI
- Package name: com.fitpulse.home
- Platform: Android
- Premium product ID: fitpulse_lifetime_remove_ads_1999
Frequently Asked Questions
How do I restore my Premium Lifetime purchase?
Open FitPulse AI, go to Premium, and use the restore option if available. Purchases are processed by Google Play, so make sure you are signed into the same Google account used for the original purchase.
Why do I still see ads after purchasing Premium?
Premium removes in-app ads after entitlement activation. Restart the app after purchase. If ads continue, contact support with your Google Play order ID.
Are my progress photos uploaded to the cloud?
No. Progress photos are stored locally on your device unless a future cloud feature is explicitly added and you choose to use it.
How do I enable or disable workout reminders?
Open reminders in the app and adjust your schedule. You can also manage notification permissions in Android system settings.
Is AI Trainer medical advice?
No. AI Trainer provides general fitness-style guidance only. It is not medical advice. Consult a qualified professional for health concerns.
How do I delete my local app data?
You can remove entries inside the app where available, or uninstall FitPulse AI to remove locally stored app data from your device.
How do I request a refund?
Refund requests for Google Play purchases must be submitted through Google Play according to Google’s refund policies.